We are seeking an experienced Logistics Manager to join our team at KeaBabies. The Logistics Manager will be responsible for overseeing all aspects of logistics and supply chain operations, including freight forwarding, demand and supply planning, inventory management, inbound operations, coordination with 3PL partners, reporting, and providing leadership guidance to the logistics team. The ideal candidate should have a strong background in logistics management, excellent organizational and communication skills, and a proven track record of optimizing supply chain processes.
1. Freight Forwarder Management:
- Coordinate with freight forwarders for inbound, import, and export operations.
- Negotiate shipping schedules and freight rates to ensure cost-effective transportation of goods.
- Ensure compliance with customs regulations and documentation for smooth international shipments.
- Monitor performance metrics of freight forwarders and implement improvements as needed.
2. Demand and Supply Planning:
- Collaborate with sales, marketing, and production teams to forecast product demand accurately.
- Plan and execute supply strategies to ensure sufficient stock levels to meet customer demand.
- Analyse historical data, market trends, and customer behavior to optimize inventory levels and minimize stockouts and overstocking.
- Proactively address potential supply chain disruptions and implement contingency plans.
3. Inventory Management:
- Supervise stock-keeping operations and maintain the health of the inventory.
- Monitor stock levels and ensure correct quantities are reflected in the Enterprise Resource Planning (ERP) system.
- Implement inventory control measures to prevent shrinkage, spoilage, and obsolescence.
- Optimize inventory turnover and carrying costs to maximize working capital efficiency.
4. Inbound Operations Supervision:
- Oversee inbound operations and ensure that Purchase Orders (POs) align with agreed schedule quantities.
- Coordinate with suppliers and internal teams to ensure timely receipt of goods.
- Address any discrepancies in orders, deliveries, or quality issues promptly.
5. Coordination with 3PL Partners:
- Collaborate with third-party logistics (3PL) partners for warehousing, fulfillment, and reverse logistics.
- Ensure that 3PL partners adhere to service level agreements (SLAs) and Key Performance Indicators (KPIs).
- Continuously evaluate the performance of 3PL partners and foster strong working relationships.
- Generate daily, weekly, and monthly reports on key supply chain metrics and performance indicators.
- Provide insights and recommendations based on data analysis to improve logistics efficiency and cost-effectiveness.
- Communicate supply chain status and potential risks to management and relevant stakeholders.
7. Documentation and Process Improvement:
- Maintain documentation of logistics workflows, Standard Operating Procedures (SOPs), and user guides.
- Continuously identify opportunities for process and technology improvements within the supply chain.
- Implement best practices and innovative solutions to optimise logistics, storage, transportation, forecasting, and cost management.
8. Leadership Guidance:
- Lead and manage the logistics team, set performance goals, and provide regular feedback and coaching.
- Foster a positive and collaborative team culture, promoting open communication and constructive problem-solving.
- Collaborate with other department heads to align logistics strategies with overall business objectives.
- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field. Advanced degrees or certifications in supply chain management are a plus.
- Proven experience as a Logistics Manager or similar role, with a minimum of 5 years in logistics and supply chain management.
- Strong knowledge of freight forwarding, import/export regulations, and customs procedures.
- Proficiency in inventory management software and Enterprise Resource Planning (ERP) systems.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong leadership and communication skills, with the ability to motivate and inspire team members.
- Detail-oriented with a focus on accuracy and data integrity.
- Ability to thrive in a fast-paced, dynamic environment and handle multiple priorities simultaneously.